Quality

RELATS GROUP, together with the people of which it is made, is dedicated to providing technical solutions, products and services, which fulfill our customers’ expectations at all times. We strive to do things the right way, even it is not the easiest way

We are committed to satisfying all our external and internal customers by supplying the products and/or services they need, at the highest quality and within the timeframe arranged.

RELATS GROUP is firmly committed to constant innovation, through the development of new products, services and technology to assure growth and competitiveness.
The model for relationships between the members of the company is based on honesty and teamwork, with a clear commitment from RELATS GROUP Management, towards the optimization and maintenance of a suitable work environment.

RELATS GROUP Management has established the Quality Policy in accordance with the company’s purpose, focused on the commitment to meet legal and customer requirements, and to constantly improve our processes and products, services and the training of our staff, fostering a culture of continuous improvement towards the excellence, with a proactive approach to prevent problems.

We acknowledge that Quality is everywhere and for everyone, therefore this Policy is announced in order to develop an awareness and involved responsibility of Quality, on the part of all RELATS GROUP employees.

RELATS GROUP Management has established quantifiable Quality Targets. These, together with the policy, are to be reviewed annually to ensure they continue to be appropriate.